Process audit
We survey your processes and describe them as-is in BPMN 2.0: steps, roles, inputs and outputs. We find bottlenecks, waste and areas that depend on a single person.
Processes live in people's heads, errors and rework keep repeating.
Access to employees for interviews and to the systems where the work happens.
Where time and data are lost, which operations are repeated manually.
An as-is process map, bottlenecks, a registry of processes and owners, priorities.
